Service is not only picking up the phone every time the client needs something.
It is making sure that all Strategic Objectives are met in the most effective and efficient way possible.
Prompt response to client requests.
Be available through different types of communication platforms (e-mail, text message, phone, cell phone).
Make client feel understood and provide short-term solutions.
Provide courteous and friendly service.
Provide proactive direction on client requests, avoid being an “order taker.”
|01.||Independent agency flexibility to maximize Hyperlocalized opportunities larger firms might not be able to.|
|02.||Ability to work with other Agency Partners within existing Agency Roster.|
|03.||Minority owned and certified. Vendor network of other minority-owned businesses.|
|01.||National experience that can be applied to a local level by identifying Regional Insights and Nuances.|
|02.||Leverage Multinational resources to offer International Experience at affordable prices.|
|03.||Access to a large pool of professionals that might not be available at a local level.|
|01.||Multicultural Team fully understands brands’ heritage, challenges, and personality.|
|02.||In-House Resources to maximize budgets and increase initiative’s success rate.|
|03.||Ability to extend services to Latin America by creating scale and cost efficiencies.|